Privacy policy
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The Happy Feeding Company Privacy Policy
The Happy Feeding Company Cookie Policy
Privacy Policy
Last updated: June 2025
Welcome to The Happy Feeding Company (“we”, “us” or “our”). This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies when you:
Visit our website: www.thehappyfeedingcompany.com
Book an online consultation
Sign up for our newsletter or mailing list
Purchase ebooks or other products
Use any service or feature we provide
By using our services, you agree to this Privacy Policy.
1. Who We Are (Data Controller)
The Happy Feeding Company
Christina Hills
www.thehappyfeedingcompany.com
2. What Personal Data We Collect
We may collect and process the following types of data:
a) Identification and Contact Data
Name
Email address
Phone number
Address (for billing or service delivery)
b) Child Health & Consultation Data (Special Category Data)
Information about your child’s age, medical history, dietary needs, or feeding behaviours (only when relevant to a consultation and only with your explicit consent)
c) Transactional Data
Products or services purchased
Payment method (via secure third-party processors)
Order confirmations
d) Technical Data
IP address
Browser and device type
Site usage data through cookies and analytics
e) Marketing Preferences
Your consent to receive newsletters, promotions, or updates
3. Lawful Basis for Processing
We only collect and process your personal data when we have a lawful basis to do so under UK GDPR:
Purpose + Lawful Basis
Delivering consultations and dietetic services= Contractual necessity
Collecting child health data= Explicit consent
Sending marketing emails= Consent
Processing ebook purchases= Contractual necessity
Analytics and cookies= Legitimate interests / Consent= Legal or regulatory compliance= Legal obligation
You can withdraw your consent at any time by contacting us.
4. Special Category Data (Health Information)
If you book a consultation, we may process sensitive health-related information about your child. This data is handled with utmost care and only:
With your explicit written or digital consent
For the purpose of delivering dietary advice
Stored securely and only accessible to authorised personnel
5. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access – Request a copy of your data
Rectification – Ask us to correct inaccurate data
Erasure – Request deletion of your data (in some cases)
Restriction – Limit how we use your data
Objection – Object to certain uses of your data
Data portability – Request your data in a portable format
Withdraw consent – For marketing or special category data processing
To exercise any of these rights, contact us via the contact form
6. Cookies and Analytics
We use cookies to:
Ensure the site functions properly
Understand visitor behaviour (Google Analytics)
Improve performance and content
We obtain consent via a cookie banner when you first visit our site.
You can manage or delete cookies through your browser settings. You may also opt out of Google Analytics tracking via Google’s opt-out tool.
7. Email Marketing and Mailing List
When you opt into our mailing list, we collect your name and email address. This data is only used to send you updates, promotions, and nutrition-related resources. We use a secure email platform and you can unsubscribe at any time via the link in each email.
We do not share your details with third parties for marketing.
8. Data Sharing and Third Parties
We may share your data with trusted third parties who support our business operations, including:
Squarespace (website host)
Secure video consultation platforms (e.g. Zoom)
Payment processors (e.g. Square, Stripe, PayPal)
Email marketing providers (e.g., Mailchimp)
Analytics providers (e.g. Google Analytics)
All third parties are UK GDPR-compliant and contractually obligated to protect your data.
9. Data Security
We implement technical and organisational measures to protect your data, including:
Strong password policies
Access controls
Secure payment processing
Health data is stored separately and accessed only when necessary.
10. Data Retention
We retain personal data only as long as necessary for:
Fulfilling our contract with you
Legal or professional obligations
Your consented marketing preferences
Consultation records may be retained for up to 7 years or more to be in line with professional practice and regulatory guidance.
12. Children’s Privacy
We do not knowingly collect personal data from children under 16 directly. All information related to child clients is provided by their parent or legal guardian and used solely for clinical purposes with consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised update date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions, requests, or complaints about this policy or how we handle your data, contact:
The Happy Feeding Company
Christina Hills
www.thehappyfeedingcompany.com
If you are unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk
Tel: 0303 123 1113
Cookie Policy
Last updated: June 2025
This Cookie Policy explains how [Your Business Name] ("we", "us", or "our") uses cookies and similar technologies on our website www.thehappyfeedingcompany.com in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
By continuing to use our website, you consent to our use of cookies as described below — unless you set your browser to refuse them or use our cookie settings tool.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your actions and preferences over time.
Cookies may be:
Session cookies (deleted when you close your browser), or
Persistent cookies (stay on your device until they expire or are manually deleted)
2. Types of Cookies We Use
a) Strictly Necessary Cookies
These are essential for the website to function properly (e.g. page navigation, secure login, shopping cart functionality)
Examples:
Squarespace session cookies
Security cookies (CSRF tokens)
➡️ These cookies do not require consent under PECR.
b) Performance & Analytics Cookies
Used to collect information about how visitors use our website, such as which pages are most visited, how long visitors stay, and how they arrived on our site.
Examples:
Google Analytics: helps us improve performance and content
These cookies are anonymised where possible, but we ask for your consent before enabling them.
c) Functionality Cookies
These allow the website to remember choices you make (e.g. language preferences or saved items) to provide a more personalised experience.
These cookies require explicit consent before being set.
3. Third-Party Cookies
We may use third-party services that set cookies through our site, including:
Google Analytics
Mailchimp/Flodesk (if integrated with signup forms)
Squarespace embedded services
Social media sharing tools (e.g., Instagram, Facebook plugins)
Each third-party has its own privacy and cookie policy. We recommend reviewing them directly.
4. Managing Your Cookie Preferences
You can manage your cookie preferences in the following ways:
Via our Cookie Banner
When you first visit our site, you’ll see a cookie consent banner. You can:
Accept all cookies
Reject non-essential cookies
Customise your settings
Via Browser Settings
You can also control or delete cookies via your browser:
Please note: Blocking some types of cookies may impact your website experience.
5. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.
6. Contact Us
If you have questions about our use of cookies, please contact us via the contact form on the website